The supplier of last resort

Under A153 Act of 1 August 2007 on the organisation of the natural gas market, if a supplier is unable to supply its residential or non-residential customers or if a default supply has expired when their estimated annual natural gas consumption is less than one gigawatt hour (1 GWh), the costumers continue to be supplied without interruption by the “Fournisseur du dernier recours”.

The Luxembourg Regulation Institute has designated Enovos Luxembourg as the “Fournisseur du dernier recours” for all of Luxembourg.

Since the rates applied for the“Fourniture du dernier recours”are higher than those generally applied on a supply contract, we advise you to draw up a supply contract as soon as possible with the supplier of your choice, which will then take all the necessary steps to deliver to your supply point, and this will automatically curtail the“Fourniture du dernier recours”.

The maximum duration of the“Fourniture du dernier recours”, regulated by the ILR, is stipulated in the general conditions for the“Fourniture du dernier recours”. On expiry of the maximum period stipulated by the ILR, the“Fourniture du dernier recours”supply is automatically curtailed.

Do not worry: you do not have to change anything at all, your facility or meters, simply contact the supplier of your choice and sign a supply contract with this supplier.

Tariffs for the supply of last resort

Month

Energy price

January 2024
0.98636 €/m3
December 2023
0.98636 €/m3
November 2023
1.04650 €/m3
October 2023
1.12700 €/m3
September 2023
1.24563 €/m3
August 2023
1.24563 €/m3
July 2023
1.31792 €/m3
June 2023
1.46579 €/m3

Documents and forms

New customer?

You are not yet an Enovos customer but you would like to take out a contract? Follow this link.

Already a customer?

Are you already an Enovos customer? Take all the necessary steps in your customer area.

New customer?

You are not yet an Enovos customer but you would like to take out a contract? Follow this link.

Already a customer?

Are you already an Enovos customer? Take all the necessary steps in your customer area.

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How can I find out about my consumption?

If you have a my.enovos.lu account, you can consult the evolution and details of your consumption at any time by going to the “Consumption” tab of the customer portal.

If you do not have an account and you receive your bills in paper format, you will find information on your consumption on the second page, and on the third page the historical evolution of your consumption. This trend is also shown on the statement of account that you receive in paper format once a year.