The default supplier

The amended law of 1 August 2007 on organisation of the electricity market and the amended law of 1 August 2007 on organisation of the natural gas market stipulate that all end customers that do not yet have a supplier allocated by virtue of a supply contract are supplied by the “Fournisseur par défaut”.

The Luxembourg Regulation Institute (ILR) has designated Enovos Luxembourg as “Fournisseur par défaut” for the electricity grid and natural gas grid managed by Creos Luxembourg.

Since the rates applied for “Fourniture par défaut” are higher than those generally applied on a supply contract, we advise you to draw up a supply contract as soon as possible with the supplier of your choice, which will then take all the necessary steps to deliver to your point of delivery, and this will automatically curtail the “Fourniture par défaut”.

The maximum duration of the “Fourniture par défaut”, regulated by the ILR, is stipulated in the general conditions for the “Fourniture par défaut”. On expiry of the maximum period stipulated by the ILR,“Fourniture par défaut”is automatically curtailed.

Do not worry: you do not have to change anything at all, your facility or meters, simply contact the supplier of your choice and sign a supply contract with this supplier.

Default supply tariffs

Month

Energy price

May 2023
1.45579 €/m3
April 2023
1.55299 €/m3
March 2023
1.90687 €/m3
February 2023
1.90687 €/m3
January 2023
1.83005 €/m3
December 2022
1.91705 €/m3
November 2022
1.65427 €/m3
October 2022
1.65427 €/m3
September 2022
1.64052 €/m3
August 2022
2.25676 €/m3
July 2022
1.65054 €/m3
June 2022
1.22301 €/m3

Documents and forms

New customer?

You are not yet an Enovos customer but you would like to take out a contract? Follow this link.

Already a customer?

Are you already an Enovos customer? Take all the necessary steps in your customer area.

New customer?

You are not yet an Enovos customer but you would like to take out a contract? Follow this link.

Already a customer?

Are you already an Enovos customer? Take all the necessary steps in your customer area.

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How can I find out about my consumption?

If you have a my.enovos.lu account, you can consult the evolution and details of your consumption at any time by going to the “Consumption” tab of the customer portal.

If you do not have an account and you receive your bills in paper format, you will find information on your consumption on the second page, and on the third page the historical evolution of your consumption. This trend is also shown on the statement of account that you receive in paper format once a year.