The supplier of last resort

The amended law of 1 August 2007 on organisation of the electricity market stipulates that if a supplier is unable to supply its customer or customers, or if the“fourniture par défaut”has come to an end after the maximum period defined by the Luxembourg Regulation Institute (ILR), the customers concerned continue to be supplied by the “Fournisseur du dernier recours”.

The Luxembourg Regulation Institute has designated Enovos Luxembourg as the“Fournisseur du dernier recours”for the Creos regulation zone.

Since the rates applied for the“Fourniture du dernier recours”are higher than those generally applied on a supply contract, we advise you to draw up a supply contract as soon as possible with the supplier of your choice, which will then take all the necessary steps to deliver to your supply point, and this will automatically curtail the“Fourniture du dernier recours”.

The maximum duration of the“Fourniture du dernier recours”, regulated by the ILR, is stipulated in the general conditions for the“Fourniture du dernier recours”. On expiry of the maximum period stipulated by the ILR, the“Fourniture du dernier recours”supply is automatically curtailed.

Do not worry: you do not have to change anything at all, your facility or meters, simply contact the supplier of your choice and sign a supply contract with this supplier.

Tariffs for the supply of last resort

Month

Energy prices for residential customers
(1,13 x naturstroum home)

Energy price for business customers
max [(1,13 x naturstroum pro); (0,70 x (DA_Base)m + 0,30 x (DA_Peak)m)]

Month

Energy prices for residential customers
(1,13 x naturstroum home)

Energy price for business customers
max [(1,13 x naturstroum pro); (0,70 x (DA_Base)m + 0,30 x (DA_Peak)m)]

May 2023
0.18969 €/kWh
0.19670 €/kWh
April 2023
0.18969 €/kWh
0.19670 €/kWh
March 2023
0.18969 €/kWh
0.19670 €/kWh
February 2023
0.18969 €/kWh
0.19670 €/kWh
January 2023
0.18969 €/kWh
0.19670 €/kWh
December 2022
0.09847 €/kWh
0.27213 €/kWh
November 2022
0.09847 €/kWh
0.18662 €/kWh
October 2022
0.09847 €/kWh
0.16196 €/kWh
September 2022
0.09847 €/kWh
0.36000 €/kWh
August 2022
0.09847 €/kWh
0.47437 €/kWh
July 2022
0.09847 €/kWh
0.32093 €/kWh
June 2022
0.09847 €/kWh
0.22176 €/kWh
May 2022
0.09847 €/kWh
0.17813 €/kWh
April 2022
0.09847 €/kWh
0.17090 €/kWh
March 2022
0.09847 €/kWh
0.26004 €/kWh
February 2022
0.09847 €/kWh
0.13518 €/kWh
January 2022
0.08434 €/kWh
0.18166 €/kWh
December 2021
0.07287 €/kWh
0.23848 €/kWh
May 2023
Client résidentiels = 0.18969 €/kWh
Client professionnels = 0.19670 €/kWh
April 2023
Client résidentiels = 0.18969 €/kWh
Client professionnels = 0.19670 €/kWh
March 2023
Client résidentiels = 0.18969 €/kWh
Client professionnels = 0.19670 €/kWh
February 2023
Client résidentiels = 0.18969 €/kWh
Client professionnels = 0.19670 €/kWh
January 2023
Client résidentiels = 0.18969 €/kWh
Client professionnels = 0.19670 €/kWh
December 2022
Client résidentiels = 0.09847 €/kWh
Client professionnels = 0.27213 €/kWh
November 2022
Client résidentiels = 0.09847 €/kWh
Client professionnels = 0.18662 €/kWh
October 2022
Client résidentiels = 0.09847 €/kWh
Client professionnels = 0.16196 €/kWh
September 2022
Client résidentiels = 0.09847 €/kWh
Client professionnels = 0.36000 €/kWh
August 2022
Client résidentiels = 0.09847 €/kWh
Client professionnels = 0.47437 €/kWh
July 2022
Client résidentiels = 0.09847 €/kWh
Client professionnels = 0.32093 €/kWh
June 2022
Client résidentiels = 0.09847 €/kWh
Client professionnels = 0.22176 €/kWh
May 2022
Client résidentiels = 0.09847 €/kWh
Client professionnels = 0.17813 €/kWh
April 2022
Client résidentiels = 0.09847 €/kWh
Client professionnels = 0.17090 €/kWh
March 2022
Client résidentiels = 0.09847 €/kWh
Client professionnels = 0.26004 €/kWh
February 2022
Client résidentiels = 0.09847 €/kWh
Client professionnels = 0.13518 €/kWh
January 2022
Client résidentiels = 0.08434 €/kWh
Client professionnels = 0.18166 €/kWh
December 2021
Client résidentiels = 0.07287 €/kWh
Client professionnels = 0.23848 €/kWh

Documents and forms

New customer?

You are not yet an Enovos customer but you would like to take out a contract? Follow this link.

Already a customer?

Are you already an Enovos customer? Take all the necessary steps in your customer area.

New customer?

You are not yet an Enovos customer but you would like to take out a contract? Follow this link.

Already a customer?

Are you already an Enovos customer? Take all the necessary steps in your customer area.

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How can I find out about my consumption?

If you have a my.enovos.lu account, you can consult the evolution and details of your consumption at any time by going to the “Consumption” tab of the customer portal.

If you do not have an account and you receive your bills in paper format, you will find information on your consumption on the second page, and on the third page the historical evolution of your consumption. This trend is also shown on the statement of account that you receive in paper format once a year.