Default supplier natural gas: what you need to know

According to A153 Loi du 1er août 2007 relative à l’organisation du marché du gaz naturel, any residential or non-residential customer whose estimated or actual annual natural gas consumption is less than one giga watt-hour (1 GWh) and who has not yet been allocated a supplier under a supply contract, is supplied by a default supplier.

The Institut Luxembourgeois de Régulation (ILR) has designated Enovos Luxembourg as the default supplier for the natural gas network managed by Creos Luxembourg.

Given that the tariffs applied for a default supply are more expensive than the tariffs generally applied under a supply contract, we advise you to conclude a supply contract as soon as possible with the service provider of your choice, who will then take all the necessary steps to supply your supply point, which will automatically put an end to the default supply.

The maximum duration of default supply, which is regulated by the ILR, is stated in the general terms and conditions for default supply. At the end of the maximum period stipulated by the ILR, default supply ends automatically.

Rest assured: you don’t have to change anything, neither your installation nor your meters, but simply contact the supplier of your choice and sign a supply contract with them.

Default supply rates

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