Enovos, or a third party acting on its behalf, acts as data processor and as data controller.
Enovos may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit Enovos websites, register on such websites, fill out a form, sign a contract, purchase a product and in connection with other activities, applications and Services proposed by Enovos. Users may be asked for, as appropriate, name, date of birth, email address, mailing address, phone number, social security number, license plate number etc. In the framework of certain Services, Enovos may also collect data relating to energy consumption of the Users in order to benefit from such particular Services.
Enovos may collect non-personal identification information about Users whenever they use an Enovos website or application or other online service. Non-personal identification information may include technical information about Users means of connection, such as the operating system and the Internet service provider utilized, geographical information such as country of origin, behavioral information such as time spent on site, as well as further non-personal analytical data to improve customer experience, products and services.
Each User recognizes and accepts that the performance of the Services may depend on the collection and processing of personal identification information and non-personal identification information.
Principally and unless a longer retention period is foreseen by law or regulation, personal and non-personal identification information is retained for the duration of the contractual relationship or for six (6) month and used to provide the Users with the Services and to insure a full efficiency of the Services they have registered for or they requested in any other manner.
In this framework, Enovos may collect and use Users’ personal and non-personal identification information for the following purposes:
Enovos adopts appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of Users’ personal identification information within the limits of Enovos’ role with respect to the relevant Services (as certain specific services might be rendered by third parties).
However, Users non-personal identification information may be provided to third parties for marketing, advertising, or other uses.
Each User benefits from a right of access, modification and opposition to the processing of its personal data by sending an email to email@example.com.
All personal identification information will be treated in compliance with the Luxembourg law dated 2 August 2002 on the protection of persons with regard to the processing of personal data, as amended and as the case may be, with the Luxembourg law dated 30 May 2005, as amended, concerning the specific provisions for protection of the individual in respect of the processing of personal data in the electronic communications sector and any other applicable rule.